How our RCM trials
helped clients improve
collections & reduce
workload

(Real outcomes from trial engagements with
RND OptimizAR)

Employess

Quick Highlights From Client Trials

  • Faster collections & reduced workload: AR and denial management efficiency
    improved by 20-30%.
  • Scalable teams: To meet operational demands, rapid FTE ramp-up.
  • High accuracy & compliance: 98-100% accuracy across claims, documentation
    & migration.

Client snapshots - trial impact
in action

Client 1 DME Suppliers

Challenge:

Cost pressures impacting scalability, outsourcing inefficiency & workforce shortage.

Trial Impact

  • During the pilot phase , onboarded 10.5 FTEs in 7 months.
  • Maintaining high productivity and accuracy improved operational efficiency.
  • Enabled subsequent aggressive expansion to 31 FTEs within a year.

Client 2 Home Healthcare

Challenge:

Staff burnout across 250+ locations, rising claim backlogs & denials

Trial Impact

  • 20-30% improvement in denial resolution accuracy by pilot with 2 FTEs for
    denial management.
  • The 20% turnaround time was reduced & visibility into claims was restored.
  • Claim recovery increased 40% by subsequent expansion and documentation
    accuracy.

Client 3 Medical Supplies

Challenge:

Time sensitive migration of patient records post acquisition.

Trial Impact

  • Scaled from 2 → 20 FTEs during the trial to completing migration ahead of the
    deadline.
  • Achieved 100% accuracy and eliminated rework, freeing teams from manual load.
  • Completing ahead of schedule ensured no disruption to billing continuity.

Benefits Observed Across Trial Clients

Before trial During the trial with RND OptimizAR
Delays in collections & high
AR aging
20 30% faster collections & reduced
AR aging
Heavy manual workload &
internal pressure
25% workload reduction & streamlined
operations
Staffing shortage & process
bottlenecks
Rapid scale-up (2 → 20 FTEs)
Limited visibility & reporting
gaps
Real-time tracking & transparency

Client Testimonial

"RND consistently high performance and unwavering customer service focus."

- Customer Service Director, Leading Healthcare Company

Ready to Improve Collections &
Reduce Workload?

Start your RND OptimizAR trial today and experience measurable impact before a
long-term commitment.